I do a lot of consulting when I’m not writing online… sometimes my consulting takes over my time and keeps me from writing a lot: see the last month on CTA. iOS 4 has been the bane of my existence for the last week with all of my clients who are using exchange accounts for contacts, calendars and email.

No one really knows what happened, but everyone knows that iOS 4 is terrible for exchange clients. Devices running iOS 4 can bog down the exchange server, completely stop syncing, sync sporadically… the list goes on. The “Apple-recommended” fix for this is listed in a Support Article. The article contains a link to an updated configuration profile for iOS 4 devices. Apple doesn’t explain exactly what the new configuration profile does but the rumor is that it just extends the amount of time it can ping the exchange server. Does that sound like a fix? No, not really.

None of my clients have seen reliable exchange syncing with iOS 4 and the updated configuration profile didn’t really fix anything… maybe it’s a little more stable… but it’s definitely not fixed. It looks like we’ll be waiting for an OS update before we actually see a real solution here. For anyone who’s using ActiveSync on the iPhone: stop yelling at your IT guy or gal, it’s not his or her fault.